About Us

At AccelerateCRM, everything we build is shaped by real experience. With over 30 years spent working in retail, customer service and digital marketing, we understand the everyday challenges businesses face - missed enquiries, disjointed systems, time-consuming admin and a lack of visibility for customers to find you online.

We’ve been on the front line, dealing with these problems daily, which is why our approach is practical, not theoretical. Instead of complicated software or generic solutions, we focus on simple, proven systems that genuinely make day-to-day operations easier. Our systems are designed to quietly handle the repetitive tasks in the background, so nothing slips through the cracks.

Founded in 2025 and based in Sussex, we work closely with local business owners who want dependable technology they can trust. Every feature we offer is built around one goal: solving real problems in real businesses. From capturing and responding to enquiries, to maintaining customer relationships and protecting your online reputation, our solutions are shaped by what actually works. We believe trust is earned through consistency, clarity, and results. That’s why we prioritise straightforward systems, honest advice, and ongoing support - helping you run your business with confidence, knowing your processes are working for you, not against you.